training

Virtual vs. In-Person Agile Training: The Tale of the Blue Tape

Virtual vs. In-Person Agile Training: The Tale of the Blue Tape

When Covid hit, our team had to adapt quickly. Doug Rosenberg explains how Hard Yards moved to a virtual environment and how he is using his experience teaching online to improve classes in physical environments.

The Four Stances for Scrum Masters

The Four Stances for Scrum Masters

As a servant leader, the Scrum Master “focuses primarily on the growth and well-being of people and…helps people develop and perform as highly as possible.” In order to maximize team and organizational performance, the Scrum Master will often choose different stances depending on the situation and desired outcomes.

Lost your Mojo? Try our Data Dojo!

Lost your Mojo? Try our Data Dojo!

The Data Dojo provides a pathway to “data literacy” defined by Gartner as “the ability to read, write and communicate data in context, including an understanding of data sources and constructs, analytical methods and techniques applied – and the ability to describe the use case, application and resulting value.” Data literacy not your bag? Don’t worry, we’ll get you caught up.

What is NPS? Just One Thing Matters In Customer Satisfaction

What is NPS?  Just One Thing Matters In Customer Satisfaction

This blog explains Net Promoter Score (NPS). The connection between high NPS scores and sustainable growth occurs along two separate paths. First, high customer satisfaction leads to repeat use of your product. Second, delighted clients will refer your company to other potential customers.